REFUND POLICY

At Skin Snax, your happiness means everything to us! While we want you to love every glow-boosting snack, please note that due to the nature of food products, all sales are final.

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1. Non-Returnable Items

For health and safety reasons, we cannot accept returns or exchanges on any food items once they have left our facility.

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2. Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us at sanuellemendoza@gmail.com within 7 days of delivery. Include your order number and clear photos of the issue, and we’ll make it right with either:

• A replacement product, or

• A refund to your original payment method.

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3. Refund Processing

• Approved refunds will be issued back to your original payment method.

• Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

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4. Cancellations

Orders may be canceled within 12 hours of purchase if they have not yet been processed or shipped. To request a cancellation, contact us immediately at sanuellemendoza@gmail.com.

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5. Contact Us

If you have any questions about refunds or order issues, please reach out to us at:
📧 sanuellemendoza@gmail.com